Implementation of RPA and application of robotization for business processes

Robotic process automation accelerates the digital transformation of business processes by automatically performing worker actions that have no added value.

A software robot is a software product that reproduces an employee's actions according to an algorithm, performing operations for him through interaction through an interface, API, keyboard and mouse.

Work 24 hours 365 days a year

Strict process SLA requirement

Can perform any number of heterogeneous tasks

Performing operations on average 20 times faster than a person

Not subject to the Labor Code of the Russian Federation

Performs only formalized operations

Work 8 hours 5 days a week excluding holidays, vacations and sickness

Compliance with SLA processes on the situation

Can process tasks only within the competence

Subject to the Labor Code of the Russian Federation

Knows how to handle any exceptions

Low cost of launching a robot

Rapid development by copying user actions

Working with and without APIs. Working with "old" systems

Automation of AS-IS processes

Low cost of launching a robot

High cost (expensive specialists, expensive licenses)

Long development time, high risks

Covers not all scenarios and requires integration interfaces

To realize the potential of automation, serious refinement of business processes is often required

Attended (escort bot)

Unattended (unaccompanied bot)

Deploy to a user workstation

Automation of part of the process

User Launch

Server Deployment

Automate the entire process

Run on a schedule or event

Working in databases: recording, transformation, copying, filling out input forms in applications.

Open e-mail messages and attached files, copy and move files and folders.

Complex routine operations where you need to enter or transfer data from one system to another.

Working with data: upload, analysis, formatting, reporting, machine learning.

Work in 1C, SAP, any CRM and other information systems.

Analysis, uploading, loading data into MS Word, MS Excel and other office applications.

Image recognition and processing, extracting data from image files.

Analysis and consolidation of data from any source: databases, sites, social networks, information systems.

Transfer and reconcile data between systems

Check customer and vendor information for compliance

Posting and Payment Requests to the Accounting System

Company Regulatory Reference Management

Generate documents and references (e.g. HR)

Clarification of order information (status, date, deliveries)

Accounts department

• Certificates of Reconciliation
• Advance reports
• Bank statements
• Reconciliation to Reverse Balance Sheet
• Processing of payment orders
• Preparation of cover letters
• Loading of IFRS and MDA data
• Verification procedures
• Processing of applications
• Statistical reports

HR department

• References 2-NDFL
• Establishment of accounts
• Disability certificates
• Urgent leave
• Termination/employment due to changes in Legal persons
• Reports on those admitted and dismissed
• Search for site resumes
• Calculation of salaries
• Delivery and reconciliation of tax returns

Logistics

• Requests and messages to suppliers
• Processing supplier requisitions and verifying their documents
• Notifications to suppliers
• Control of delivery dates
• Approval and signing of specifications
• Create outbound deliveries for railway shipments in ERP
• Register delivery notes in ERP and create payment requests
• Inventory records in ERP, reconciliation of inventory records

Document flow

• Duplication of target and historical EDM systems
• Control of expiring transactions
• Electronic archive upload and routing
• Control of documents reflection in ERP
• Reports based on uploads from 1C and their distribution
• Entering transactions under contracts into 1C
• Processing email attachments

Service and Sales

• Handling complaints
• CRM Service Requests
• Collection and analysis of price changes
• Fast processing of applications with a low error rate
• Reconcile meter readings

External systems

• Registration of real estate transactions
• Registration of insurance contracts
• EGAIS
• IFNS
• Currency Exchange
• Requests from government agencies
• Check tax base dates
• Uploading documentation to the public procurement site
• Participation in tenders at sites - "battle of robots"