We use cookies to ensure our website works quickly and easily. Choose which cookies you allow us to use. Learn more in our Privacy Policy.
Обсудить проект
Отправьте запрос, и наши специалисты свяжутся с вами в течение 1 часа
Нажимая кнопку «Отправить», Вы даете однозначное согласие на обработку своих персональных данных в объеме и с целями, определенными Политикой в отношении обработки персональных данных.
Получить гайд
Заполните форму и получите пошаговое руководство по внедрению искусственного интеллекта
Нажимая кнопку «Отправить», Вы даете однозначное согласие на обработку своих персональных данных в объеме и с целями, определенными Политикой в отношении обработки персональных данных.
Получить рассчет
Нажимая кнопку «Отправить», Вы даете однозначное согласие на обработку своих персональных данных в объеме и с целями, определенными Политикой в отношении обработки персональных данных.
Discuss the project
Send a request and our specialists will contact you within 1 hour.
By clicking the "Send" button, you give your unambiguous consent to the processing of your personal data to the extent and for the purposes defined in the Personal Data Processing Policy.
AI assistant for technical support
of OS users
operational costs for technical support decreased
by
of automated virtual assistants replace operators
~30%
15%
Customer
Russian developer of operating systems
Develop an AI technical support assistant for operating system users integrated into Telegram.
The AI assistant should answer questions from operating system users and provide links to information sources when generating responses.
The AI assistant should answer questions from operating system users and provide links to information sources when generating responses.
Task
Technical solution
Telegram's AI technical support assistant is built on the open source langchain/langgraph libraries and the large GigaChat Max 2 language model.
The technical solution includes:
1. Building a knowledge base based on extensive online documentation;
2. Creating a query processing graph based on the Adaptive RAG approach to ensure the accuracy of responses and significantly reduce hallucinations;
3. Monitoring and evaluating query execution.
The technical solution includes:
1. Building a knowledge base based on extensive online documentation;
2. Creating a query processing graph based on the Adaptive RAG approach to ensure the accuracy of responses and significantly reduce hallucinations;
3. Monitoring and evaluating query execution.
Business values
Reducing labor costs
Automated virtual assistants replace operators by 90%
Process optimization
High request processing speed increases user loyalty;
Responses to users are provided based on the most up-to-date information;
The solution scales to any workload without increasing infrastructure costs.
Responses to users are provided based on the most up-to-date information;
The solution scales to any workload without increasing infrastructure costs.
Reducing operational costs for technical support ~30%
By clicking the "Submit" button, you expressly consent to the processing of your personal data to the extent and for the purposes defined in the Personal Data Processing Policy.
Development of software
and Big Data solutions
and Big Data solutions
Send a request and our specialists will contact you within 1 hour.
Choose a convenient method of communication
You can attach three files up to 3 MB each. Formats: doc, docx, pdf, ppt, pptx
Сообщение об успешной отправке!