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Digital Employees That Work 24/7
AI agents for business are intelligent systems that take over the routine tasks of your employees: from processing requests to complex data analysis.
We specialize in turnkey AI agent development, leveraging our own proprietary solutions and many years of Big Data expertise. Creating AI agents allows companies to reduce costs, accelerate processes, and improve service quality.
Unlike simple chatbots, our solutions understand context, learn from your data, and integrate with CRM, 1С, and corporate systems. Turnkey agent development is an investment in efficiency that pays off within the first months.
We specialize in turnkey AI agent development, leveraging our own proprietary solutions and many years of Big Data expertise. Creating AI agents allows companies to reduce costs, accelerate processes, and improve service quality.
Unlike simple chatbots, our solutions understand context, learn from your data, and integrate with CRM, 1С, and corporate systems. Turnkey agent development is an investment in efficiency that pays off within the first months.
- Reduced Labor Costs:Save up to 70% of employee time spent on information retrieval and routine tasks.
- Accelerated Processes:Process requests 10 times faster, create reports 4.5 times faster.
- Cost Savings:Reduce payroll expenses by 300,000 ₽ per month.
- Increased Accuracy:Reduce errors by 30%, eliminate the “human factor”.
Intelligent Business Automation with AI Agents
We implement autonomous digital systems based on artificial intelligence to perform business tasks with minimal human involvement. Unlike traditional automation tools (e.g., RPA bots), AI agents do not simply follow rigidly defined scenarios; they analyze context, make decisions, and adapt to changes.
Order Where AI Agents Are Needed
- Business Process AutomationAI agents perform routine operations, freeing up employees for complex tasks. They automatically check documents, extract necessary data from them, and enter it into accounting systems. Agents manage calendars, organize meetings, process emails, and compile standard reports.
- Customer Service and SupportThey answer typical customer questions, resolve issues, and escalate the dialogue to a human operator when necessary. They handle emails, calls, and online requests, reducing response time and increasing customer satisfaction.
- MarketingAI agents generate content on specified topics, create personalized offers, forecast demand, and optimize advertising campaigns in real time. They analyze user behavior to formulate targeted recommendations and advertising campaigns.
- ITAI agents assist programmers with coding, debugging, and automated testing. They interact with version control systems for automated testing.
- FinanceAgents perform credit scoring, analyze transactions to detect fraud, and assess customer solvency. They automate invoice processing, financial analytics and planning, and optimize cash flow.
- HealthcareAgents analyze medical images, assist in diagnosis, and search for relevant information in scientific publications. They obtain information from patients in real time, analyze it, and inform doctors about treatment adjustments.
- Security and MonitoringIn the IT sector, agents monitor system status, detect unusual behavioral patterns, and help respond to potential threats before they escalate.
- Smart Cities and TransportationAI agents can optimize traffic, power grids, and manage autonomous vehicles and warehouse robots.
- ManufacturingAI agents predict and reduce delays in production processes, identify potential failures, and recommend schedule adjustments. They use sensor data to determine equipment maintenance times or part replacements before breakdowns occur.
- Logistics and Supply Chain ManagementAgents optimize delivery routes, taking into account traffic conditions, weather, and other factors. They forecast product demand, manage warehouse inventory, and dynamically adjust prices in retail.
- Human Resources ManagementAgents automate initial candidate screening by analyzing resumes, conduct screening interviews using chatbots, and assist with onboarding new employees. They can generate job descriptions, prepare interview questions, and test assignments.
- Analytics and Decision MakingAI agents analyze large volumes of data, identifying hidden patterns that a human might miss. They help managers make informed strategic decisions and build plans based on accurate data rather than intuition.
How AI Are Already Transforming Business: Real Projects
Here are examples from our practice where digital employees are already delivering measurable results.
What affects the cost:
Deployment (on‑premises or SaaS with DUC Technologies hosting)
Volume and quality of data
Urgency and scale: pilot project or industrial operation
Type of LLM model used: cloud‑based or proprietary
Integration: CRM, messengers, connectors to other services
Number of requests per month
Need for consulting and training
Types of data sources: PDF files, websites, Confluence, etc.
Handling of specific tasks
Transparent Process from Audit to Support
AI Consulting/Audit
We study the industry and identify processes that require automation. We determine where AI will provide the greatest benefit.
We study the industry and identify processes that require automation. We determine where AI will provide the greatest benefit.
1
Integration and testing
We're integrating the assistant into the CRM. We're testing it on real queries and collecting feedback.
We're integrating the assistant into the CRM. We're testing it on real queries and collecting feedback.
4
Data Preparation
To build an AI agent, we create a knowledge base, create sample texts, and study manuals, instructions, and regulations..
To build an AI agent, we create a knowledge base, create sample texts, and study manuals, instructions, and regulations..
2
Launch and Operation
We fine-tune the model to suit business needs, refine scenarios, and fix bugs.
We fine-tune the model to suit business needs, refine scenarios, and fix bugs.
5
Creating and training an AI assistant for businesses
We create a custom AI solution, train the neural network on existing databases, and load tasks, response formats, and necessary rules.
We create a custom AI solution, train the neural network on existing databases, and load tasks, response formats, and necessary rules.
3
Support, continuing training, AI consulting
We stay in touch and provide comprehensive support when working with AI. We provide consultations on the functionality and use of AI tools.
We stay in touch and provide comprehensive support when working with AI. We provide consultations on the functionality and use of AI tools.
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Why order AI assistant development now?
Reducing operating expenses
Digital employees are cheaper than human employees. In our case studies, savings range from 100,000 to 2 million rubles per year.
Increased speed and quality
Automation eliminates delays and errors. Clients receive instant responses, and employees are freed from routine tasks.
Competitive advantage
The implementation of intelligent systems increases loyalty and allows us to process more applications without expanding our staff.
Maintaining and scaling expertise
The knowledge of the best specialists is stored in a knowledge base and remains available to the company.
Why DUC Technologies
Modern technology stack: our solutions are fast, secure, and growth-proof.
1
Quality and deadline guarantee: predictable results on time, with support and no risks.
4
Scientific approach: we work with proven models that deliver results.
2
Experienced team: a team of experts, PhD candidates and specialists not below senior level.
5
Recognition in the professional community: we implement innovative solutions before our competitors.
6
Security: All data is transmitted over a secure channel, and we assume all risks associated with the provider's work.
3
Partnership with Sber, SberDevices, and Yandex: access to market leaders' ecosystems and databases, ready-made turnkey integrations.
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projects
technologies
customers
and partners
and partners
specialists
35+
50+
30+
Custom development and data management technologies
Database management systems (DBMS)
Data Loading and Processing
Data analysis
and visualization
and visualization
Containerization
and orchestration
and orchestration
Machine learning
and neural networks
and neural networks
Task schedulers and orchestration tools
Programming languages
Data and metadata management
Security
AI technologies
Machine learning
and statistical analysis
and statistical analysis
Clustering
and grouping algorithms
and grouping algorithms
Processing and analysis of text data
Computer vision
Interactive environments
and data visualization
and data visualization
Development
and deployment
and deployment
Large Language Models (LLM)
Proprietary:
Open:
Сообщение об успешной отправке!
FAQ
We work with as much data as possible: regulations, instructions, customer information. We structure the data and add it to the database for training. The more information we receive, the more effective the AI agent implementation will be.
A chatbot operates strictly according to predefined algorithms and cannot handle non‑standard requests. In contrast, an AI agent can adapt: it continuously learns, takes into account the context of the conversation, understands natural speech, can perform multi‑step tasks, and find solutions even in unfamiliar situations.
The duration of creation depends on several factors: the complexity of the task, the customer’s specific requirements, the number of potential users, and the volume of data for training. On average, the process takes from two weeks to three months.
Security is ensured in several ways:
- Implementation of an access control system;
- Data encryption;
- The ability to deploy the solution on the customer’s own servers — without transferring information to external systems;
- Signing a non‑disclosure agreement (NDA) upon concluding the contract
Thanks to the RAG architecture, the risk of “hallucinations” (erroneous or fabricated answers) is reduced: the system relies only on verified sources. At the same time, the final decision remains with the company’s employees — AI acts as an assistant, not as the sole decision‑making entity.
Yes, we offer comprehensive training and consulting services: we will teach how to interact with the agent and show how to collect and analyze performance statistics.
We provide long‑term solution support — we stay in touch and help with issues for as long as needed to ensure stable operation.
DUC Technologies' ready-made solutions
based on artificial intelligence
based on artificial intelligence
Prompt implementation of modern technologies and increased business competitiveness
Knowledge base search
DUC SmartSearch
DUC SmartSearch
Working with corporate documents
and adapting the service to business needs –
choosing the most effective language
model and optimizing it
and adapting the service to business needs –
choosing the most effective language
model and optimizing it
An AI-powered tool that allows you to create analytical dashboards and reports without the need to write complex queries or know SQL.
Video Analytics
DUC NeuroSafety
DUC NeuroSafety
Intelligent Assistant
DUC SmartBI
DUC SmartBI
Automated analysis
of industrial video data
of industrial video data
Ready-made solutions from DUC Technologies
based on artificial intelligence
based on artificial intelligence