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Intelligent concierge assistant for the educational campus fitness center
+25%
+15%
work efficiency has increased
visits increased over the quarter
E-commerce
AI-powered chatbots and the LLM
Customer
A large educational complex for training top managers and management personnel
Create a dedicated virtual concierge assistant capable of maintaining effective interactions with campus visitors, promptly providing up-to-date information, facilitating class registration, and facilitating access to fitness services.
Task
solution
Technical solution
A highly efficient cloud system built on the n8n designer with LLM and ASR integration:
1. Platform:
The n8n node editor is used to build automated data processing flows.
2. Modules:
The main nodes provide:
greeting and information support,
registration for group and personal training,
access to schedules, equipment, and coaching profiles, and
online schedule updates.
3. Interface:
ASR-based voice support simplifies user interaction with the service.
1. Platform:
The n8n node editor is used to build automated data processing flows.
2. Modules:
The main nodes provide:
greeting and information support,
registration for group and personal training,
access to schedules, equipment, and coaching profiles, and
online schedule updates.
3. Interface:
ASR-based voice support simplifies user interaction with the service.
Work efficiency
An AI assistant can help save around 1 million ₽
in annual personnel costs.
in annual personnel costs.
Financial benefit
Increase in visits
24/7 booking access increased footfall by 15% quarter-on-quarter
Voice interface and simple menu increase user satisfaction by 30%
Customer convenience
Business values
Result
By eliminating manual operations, 25% of employees' time was freed up to solve priority tasks
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