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Development of a mobile application for an automated information system for housing and communal services
20%
the time for payment and receipt of documents has been reduced
mobile applications
by
housing and communal services
2
by
customer satisfaction increased
times
Customer
Housing and public utilities,
Republic of Bashkortostan
Republic of Bashkortostan
Design a user-friendly interface that will allow residents of Bashkortostan to pay for housing and communal services online and receive payment documents in electronic format.
Task
solution
Technical solution
1. User interaction paths have been built
2. The application structure is designed
3. User interface design completed
4. The frontend part has been developed
2. The application structure is designed
3. User interface design completed
4. The frontend part has been developed
Result
Business values
Reducing the time it takes to pay and receive documents by 20%
Reducing the likelihood of errors and delays, providing up-to-date and accurate payment data with the ability to instantly receive electronic documents
doubling customer satisfaction and improving the company's reputation
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